Community Ambassador Program

Welcome to the Neopets Community Ambassador Program

Launched in the summer of 2023, the Neopets Community Ambassador Program was created to strengthen the relationship between the Neopets Team and the broader player base. Community Ambassadors serve as advocates for the Neopian community, offering direct lines of communication to the team and representing a wide range of player perspectives, interests, and expertise.

With their deep understanding of the brand and active involvement in the community, Ambassadors are uniquely positioned to highlight key concerns, share valuable insights, and foster meaningful dialogue. Each Ambassador represents a specific focus area, while also championing the broader needs of the Neopets community.

Building on the success of our first cohort, we are thrilled to enter the next phase of the program. The invaluable insights we've gained from the community and our inaugural Ambassadors have shaped the foundation of this initiative through their passion and commitment. As we prepare to welcome our second cohort, we do so with a deeper understanding of how this program can better serve everyone—enhancing transparency, collaboration, and connections throughout all of Neopia

Interested in applying to be a Community Ambassador? Applications for the next cohort will open around June 2026. Please check back for details!

FAQs

What is a Community Ambassador?

Through direct communication with The Neopets Team, Community Ambassadors serve as advocates for the passionate Neopets fan base. With their diverse array of strengths, unique perspectives, and vast knowledge of the brand, the ambassadors are exceptionally positioned to not only represent their specific focus areas but also to champion the multifaceted needs of the Neopian community.

Ambassadors will work with us directly to improve Neopia by highlighting community concerns, providing feedback on planned initiatives, and more. Players are encouraged to reach out to community ambassadors if they have general issues they'd like to see addressed with both the Neopets online game and the Neopets brand as a whole. Drop them a Neomail, they don't bite!

What responsibilities do Community Ambassadors have?

Ambassadors are community members who help bridge the gap between players and The Neopets Team. Their role is to relay constructive feedback, provide insight into community sentiment, and help answer questions where they can. Think of them as messengers and advocates for the community—not decision-makers.

  • Gathering community concerns and sentiment via Discord, Neoboards, Neomail
  • Direct communication with TNT to advocate for community concerns.
  • Direct communication with the community that relays important information from TNT.
  • Regular virtual meetings to discuss current initiatives and share feedback synchronously.
  • Feedback in the ideation and execution of upcoming Neopets game-based initiatives.
  • Publicising community events or in-game events.
  • Hosting contests, games, trivia, and community-centric events.
  • Working closely with the broader Neopian community to collect feedback and concerns.
  • Much more!
What can Neopians expect of ambassadors?
  • Community Ambassadors collect and relay player feedback directly to The Neopets Team. All feedback is shared without bias. Occasionally, The Neopets Team may choose to share smaller updates or clarifications through Ambassadors to help ensure timely communication. However, all major announcements, feature updates, and official statements will continue to be released through our staff, official community groups, and Neopets social media channels.
What shouldn't Neopians expect of Ambassadors?
  • Ambassadors are community representatives who are volunteering their time, not members of The Neopets Team, and are not involved in determining timelines or final development decisions. While they help communicate player feedback, they are not accountable for official outcomes—harassment of Ambassadors, staff, or fellow players will not be tolerated.
  • Unless explicitly stated—such as when The Neopets Team responds to a community concern and authorizes an Ambassador to share that information—Ambassadors are speaking in their capacity as community members, not on behalf of the team, entitling them to their own opinions.
  • Ambassadors cannot answer specific questions about your tickets, or be a bypass to the Support Ticket System. (Even Ambassadors must submit tickets about specific bugs or issues!)
How can I submit concerns or ideas to Community Ambassadors?

Each of our Community Ambassadors has a different area of focus they represent. If you'd like to share feedback or ideas with a Community Ambassador, use the list of Current Ambassadors below to determine where you should be directing your messages. If the topic you're reaching out about isn't clearly related to one of the categories listed, reach out to the Community & General Concerns ambassador. You can use the links below to reach them by Neomail, or find them on the Neoboards. Ambassadors may host feedback discussion boards on the Neoboards or within Community Groups.

Snowflake the Feepit

Current Ambassadors

earthlingdreamz

earthlingdreamz

Ambassador Liaison & General Community Concerns

earthlingdreamz

earthlingdreamz

Kay | she/her 🏳️‍🌈

Ambassador Liaison & General Community Concerns

Like so many Neopians I grew up playing Neopets, even sneaking on during school hours. Over the course of twenty (and some years), I'm grateful to have forged lifelong friendships. More than that, Neopets has been foundational to my sense of economics, game design, narrative and so much more. I am grateful to have been invited back to the Ambassador program after serving as the first Battledome Ambassador! During the first cohort when I wasn't participating in L54 League tournaments or consulting with my war council, I spent my time bonding with my fellow ambassadors and pondering how to make the program even more successful for TNT, ambassadors and the community alike. As Ambassador Liaison I hope to continue this effort. While most of my position will be supporting the ambassadors and TNT, I truly love all facets of the Neopets community and my neomails are always open.

Pancake_princess601

Pancake_princess601

Ambassador Liaison & General Community Concerns

Pancake_princess601

Pancake_princess601

Missy | she/her

Ambassador Liaison & General Community Concerns

Neopets has always been a game about community. After 20 years of enjoying the site, I've met so many incredible people from all over the world. It's an absolute privilege to work with TNT & the ambassadors while representing not only my Neopets Nation community, but the on-site playerbase as well. Please reach out to me about absolutely anything. I love hearing from you all!

jennsjoe

jennsjoe

Quality of Life & Gameplay

jennsjoe

jennsjoe

jennsjoe | he/him 🏳️‍🌈

Quality of Life & Gameplay

It is thanks to my early years during the dawn of Neopia (and my mom’s generous Neocash gifts) that I’ve built a career in brand and visual design. Founded on hours spent crafting user lookups, diving deep into the transmedia storytelling of the PS2’s The Darkest Faerie, and caffeine-fuelled attempts to obtain the Halloween sidebar, Neopets was—and still is—my happy place, just like it is for so many players today! It’s the community that has kept Neopia going for a quarter of a century, and I’m honoured to support this happy place for all of us!

idontgetit

idontgetit

Quality of Life & Gameplay

idontgetit

idontgetit

Kevin | he/him 🏳️‍🌈

Quality of Life & Gameplay

Hi! Neopets has been a part of my life for over 20 years, and I have no plans of ever stepping away. I’m really excited about how the site is evolving right now and want to help make the experience better for everyone. I’m passionate about bringing attention to the nuanced challenges players face, and I’m honored to represent the community as an ambassador. Neopets means a lot to me, and I look forward to helping it grow!

macosten

macosten

Battledome

macosten

macosten

Macosten | he/him

Battledome

Once upon a time, I watched my older brother play on this interesting site called Neopets. That was almost 21 years ago now... 4 years later, I remembered my password long enough to keep my own account, and I'm still here. I've done a lot in that time, from writing Battledome guides, to hosting events and meetups, to collaborating with ambassadors (special shoutout to earthlingdreamz!!), and even beyond... I'm excited to not just continue, but to do new things I can't even think of right now! Together, we shall reactivate the Neopets brainworm in those in which it lies dormant, propagate it to a new generation of Neopians, and feed it in those already here so it may become a beautiful brain butterfly!

Herdygerdy

Herdygerdy

Avatars & Site Events

Herdygerdy

Herdygerdy

Herdy | he/him

Avatars & Site Events

While Neopets itself means many things to many different people, it is the Neopets community that is the glue which binds the brand together. As a Neopian since 2001, I can safely say that I have never been part of an online community that I have loved as much as I do the Neopets community. From the old days of Neoboards with glow fonts through to modern social media groups, I have witnessed the Neopets grow and flourish for over 20 years now. It is an immense privilege to be able to give something back to that community through the Community Ambassador Program, and represent their views to the people who make the Neopets magic in the first place!

lilangel

lilangel

Art & Design

lilangel

lilangel

Dawn | she/her 🏳️‍🌈

Art & Design

I have been a proud member of neopets since 1999, and ever since I joined I truly feel like I am part of a greater community, and because of that I have formed lifelong connections with fellow neopians, Everyday I wake up I am excited to log in. What I believe makes neopets so different from other games is the variety of engaging activities and events. Neopets has helped to foster so much creativity amongst its members, and I have neopets to thank for a lot of my passion in the artistic community. I am so excited to see what neopets does in the future and I can't wait to be a part of it!

Bobby4real

Bobby4real

Neopoint Trading & Economy

Bobby4real

Bobby4real

Bobby | he/him

Neopoint Trading & Economy

I first started as a kid back in 2001. I was in love with the site, enjoying all the games and being able to be with my friends outside of the real world. Today, I have the great privilege of forging new friendships with so many awesome people on this site. This awesome community motivates me more and more to being a better player. I'm a big Usul enthusiast. I love all of my Usuls and collecting Usuki's among a hoard of other rare treasures! Making NP and collecting is what I enjoy most about the game and I'm very excited to continue my journey in this capacity.

drawinfinity

drawinfinity

Contests & Spotlight

drawinfinity

drawinfinity

Gramps | they/them 🏳️‍🌈

Contests & Spotlight

Hey Neopians, it’s me, your Grandpa! I have been playing Neopets for almost 18 years, spending most of my time restocking and drawing my pets! A year or so ago I decided I needed to share all of the Neo knowledge built up over the years. I started making guide videos on YouTube for things like restocking, earning trophies, and getting those first Art Gallery wins. Through this I have met so many amazing Neopians and that community has made the game more fun than ever. My ears and eyes will always be open to the community and I hope to represent you well during my time as an ambassador!

faeluna

faeluna

Neocash & Customisation

faeluna

faeluna

Mira | she/her

Neocash & Customisation

Hey Neopia! I’m Mira - not as cool as the Space Faerie, but definitely unforgettable! I’ve been raising my Cybunny army for 15+ years, with Neopets being my creative outlet from childhood to adulthood, especially through customisation and character creation.

Offsite, I’m a dog mum, frequent traveler, and on a mission to find Australia’s best sandwich (got recs?). When I’m not working, I’m gaming “semi-pro” - with Neopets always on my second monitor.

I can’t wait to connect and help amplify our voices! The good, the bad, the weird - because what makes Neopets truly amazing? Us.

rascle90

rascle90

Premium

rascle90

rascle90

Rascle/Erica | she/her 🏳️‍🌈

Premium

When I embarked on my Neopets journey in 2002, I had no idea just how much it would inevitably shape my life going forward. Neopets inspires a breadth of creativity, community, a slate of real world skills, and appreciation for how love can shape a brand into something truly special. While I live and breathe all parts of the IP; from events, to games, to collectibles on and off site, history and art.. I recognize that the longevity of the site relies on a careful balance of playability and maintaining a core identity, something that we can achieve together by voicing diverse community values.

Skippy263

Skippy263

Merchandise

Skippy263

Skippy263

Joe | he/him

Merchandise

I've lived in Neopia since 1999 and my love of Neopets merchandise started in October of 2000 when I won a contest that awarded the very first Neopets merch that was ever made available. Since then I've amassed what is arguably the largest collection of Neopets items in the world, built and maintain an online archive of Neomerch, and have worked with Neopets and their partners in various capacities through the years to support new items (design, feedback, QA), as well as product launches and in-person events (including working on the TCG Mall Tour). I look forward to continuing to support the community to ensure that high quality Neopets merchandise continues to be released for many years to come!

Join our community

We are actively recruiting loyal and active Neopets aficionados to become representatives of the community as Neopets Brand Ambassadors!

We look forward to seeing you soon in Neopia!