Apply to the Community Ambassador Program 2025

 Now Entering Its Second Cohort!

Our Community Ambassador Program has been active for over a year, providing valuable insights into how this initiative can positively impact Neopia by amplifying player voices. Our inaugural cohort of Ambassadors has been essential in advocating for community needs, offering thoughtful feedback and shaping the program's future.

While our long-term goal is to rotate cohorts annually, we extended the first group’s term to solidify the program's direction and gather deeper insights. Over the past several months, our Ambassadors have driven meaningful change across Neopia, addressing high-impact bugs, consolidating feedback for quality-of-life improvements, and championing key community concerns. Their collaboration with The Neopets Team has ensured that player voices are integral to our ongoing development efforts.

Their input has been invaluable, and we are committed to applying these lessons as we move into the next phase of the program.

Welcoming A New Era…

As the first cohort comes to a close, we are excited to welcome a new group of dedicated Neopians to carry the torch in advocating for our community members. Are you interested in becoming a Community Ambassador for Neopets? Now is your time to apply!

Applications will open on April 14, 2025, & will remain open through April 28, 2025.

The Neopets Team aims to notify and onboard the next group of Community Ambassadors by early June, 2025.
 

What Is An Ambassador
& What Can They Do?

Community Ambassadors are passionate & knowledgeable Neopets players who volunteer their time to help strengthen communication between the Neopets Team and the broader community.

They serve as a bridge—gathering community concerns, reporting major site issues, and relaying constructive feedback directly to TNT through dedicated channels.

While Ambassadors collaborate closely with the team, they are not staff members and are not involved in development decisions or internal planning. They do not have access to all behind-the-scenes information, but work alongside us to help enhance the overall player experience.

Players can connect with Ambassadors via Neomail, the Neoboards, or Community Groups to share feedback, highlight issues, or raise concerns in a respectful and constructive way.

Can anyone apply to be a Community Ambassador?

Yes, applications are open to all players. However, we are looking for individuals who demonstrate a deep understanding of the game, are actively engaged in the community, maintain a positive standing and show a genuine commitment to both community wellbeing and the long-term success of Neopets.

Ambassadors should be passionate about fostering constructive dialogue, representing community perspectives with care, and contributing to a welcoming, respectful environment for all players.

 

When will the current ambassador cohort end?

There will be a period of transition between our first and second cohorts of Community Ambassadors. We will further announce the last day for our first group of CA’s. We want to ensure that new Ambassadors can settle in and have support. If you have any questions about the application process or want to continue to submit community concerns, please contact the current cohort!

 

Can current ambassadors re-apply?

Yes, current Ambassadors are welcome to reapply to the program. Along with returning veteran Ambassadors that are selected, we want to ensure that new faces have the opportunity to represent Neopia.

 

How do you choose Ambassadors?

Selecting Community Ambassadors is a thoughtful and deliberate process. Each application is carefully reviewed by multiple members of The Neopets Team, with consideration given to the applicant’s ideas, community involvement, knowledge of the game, and ability to represent the playerbase constructively.

In our previous cycle, we received over 500 applications and due to program capacity, were only able to select a limited number of participants. If you are not selected this time but believe you would be a strong fit for the program, we encourage you to reapply again in the future.

 

Will we see new Ambassador Roles?

Yes! Based on internal reviews, we have updated the ambassador roles and categories to ensure that more areas of the site, and the Neopets brand, are adequately represented. We are also actively seeking feedback on areas that could use further representation.

Are Ambassadors compensated, or fully volunteer?

The Community Ambassador role is a volunteer role. Ambassadors are not members of the Neopets Team, but rather trusted, knowledgeable and dedicated members of the Neopets Community. Ambassadors are under an NDA, to ensure they can be further involved in the feedback process with us.

While Ambassadors volunteer their time, they do get access to a few perks for the large commitment they make on an ongoing basis. Ambassadors receive a monthly allowance of 2000 NC, and may also be sent merchandise packages. Ambassadors will also have guaranteed entry to events, pop-ups and afterparties hosted by Neopets.

A message of thanks!

We want to extend our gratitude to our first cohort of Community Ambassadors! It’s evident that you have all gone above and beyond in your roles, and we appreciate everything you have done to help shape this program for continued success.

If you see them in passing, please share your appreciation for Dawn (lilangel), Heather (x_babifaerie_x), Tori (victoriathegr8one), Ben (saintmotel), Dice (diceroll1230), Sosu (sosunub), Kay (earthlingdreamz), Melissa (pancake_princess601) and Herdy (herdygerdy).